Drive customer satisfaction, retention, and expansion among Prompt's largest customers by building strong relationships and ensuring exceptional value delivery.
Collaborate cross-functionally to support account growth, own the enterprise onboarding experience, and act as a trusted advisor to C-suite leaders.
Monitor adoption trends, provide data-driven insights, and translate product usage into actionable recommendations for client success.
Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. It is the fastest growing company in the therapy EMR space with a talented, collaborative team focused on smart work and positive impact.
Own the complete post-sale customer lifecycle, including onboarding, adoption, value reviews, and renewals.
Serve as a trusted advisor and advocate for customers, ensuring they maximize the value of the Vantage solution.
Engage with technical stakeholders like CTOs and DevOps professionals to drive adoption and address feedback.
Vantage builds a cloud cost transparency platform that helps developers and enterprises analyze, report, collaborate on, and optimize their cloud infrastructure costs. They are a high-output team of about 55 employees based in New York City, embracing a remote-friendly lifestyle and backed by top-tier investors.
You will own retention and growth strategy for a strategic book of business, including multi-year account plans and churn mitigation.
You will lead executive stakeholder engagement and negotiate complex renewals and expansions.
You will drive cross-functional value delivery and forecast revenue with precision.
Unite Us is a mission-driven company that builds a national network connecting health and social service organizations to improve community health. We were founded in 2013 and have grown into a collaborative team committed to whole-person health.
Drive strategic success planning and engagement across enterprise, highly regulated, and public sector accounts, from onboarding through renewal.
Partner with Customer Success Engineers to orchestrate a first-class onboarding experience and ensure customer use cases are delivered on time.
Proactively identify risks, develop mitigation plans, and collaborate with Sales to deliver Executive Business Reviews and QBRs.
Tines powers some of the world's most important workflows with an intelligent workflow platform that applies AI, automation, and integration. Founded in 2018, the company is growing rapidly and serves diverse customers from startups to public companies, fostering a culture of simplicity, speed, and soundness.